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‘Tis most definitely the season to reconsider the traditional alcohol-driven, stumble-down, slap-on-the-back (or slap-somewhere-else) staff party. Christmas is obviously a time for high spirits. But given recent harassment headlines and heightened sensitivity about...read more
I recently listened to an interview with Louise Penny, author of the wonderful Inspector Gamache novels. Among other topics, she covered the role her enduring characters play in her books. As I mulled over our fascination with individual characters in works of...read more
Twenty-five years ago, I hit a fork in the road of my thriving career as the founder of a business consultancy. Problem was, I didn’t like either tine. I had a choice: go global or become a guru. I was too young and too female to become a guru — and too pregnant to...read more
Every woman I know who has climbed the corporate ladder has stories to tell about the highest rungs, where men remain in the majority. I thought hard about my own experiences after reading New York Times senior correspondent Susan Chira’s feature about...read more
I was helping a start-up in the appliance industry develop its servicing approach, using Sears as a model for a brand with high in-home service quality perception when Sears announced it was in receivership. Although it is a shame to see an iconic fixture of...read more