Strategic Agility And The War For Business

I once worked with a client who at one point, about 20 years ago, had the leading technology in North America in its industry. It was a company that was making money hand over fist and couldn’t make their product fast enough to keep up with orders. They were...

Getting Back On Track By Changing Habits

I’ve been seeing a lot of the new Via Rail campaign of late, “Why don’t you take the train?” In it, actors depict people following habits that either appear rude or out of line with what would be expected behaviour. Their friends ask them why they do it.  The response...